D.I.Y.

My Sony Ericsson k750i mobile phone started sucking its battery dry every eight hours or so. I only got it in December so I brought it back to KPN's Primafoon shop where a woman asked me to hand it over. She looked at the front. She turned it around. She looked at the back.

She asked 'Do you have insurance?'. When I said 'no', she said they'd have to send it off to repairs, it would take three weeks and they didn't have a replacement phone. By this point I started losing my temper. I do have a very short fuse.

I told her that was no use to me and she pointed me towards a 3rd party repair shop a few hundred meters further down the road...

... where I was told they'd have to send it off to repairs, it would take three weeks and they would charge extra because I hadn't bought the phone from them. I said that was no use to me. They told me maybe a software upgrade would fix it, but it wasn't something I could do myself. They pointed me towards a Sony Ericcson service centre on the other side of town...

'You're all making me walk all over town, dammit,' I said and legged it out of there in a very bad mood and went... home where I dug up the USB data transfer cable, downloaded the latest firmware ('not something I could do myself'), flashed the phone and...

Problem fixed.