KPN rings in mysterious ways

A few days ago, I cancelled my KPN telephone subscription. I hardly ever use my landline and really don’t like being called on it. It’s interesting how someting once so essential can become superfluous.

Only a handful of people had its – unlisted – number. I generally use my mobile to make the few calls I make and have done for the last decade or so. The KPN subscription was a waste of money.

I got an XS4ALL (my adsl provider) VOIP number at 5 euro per month instead. I don’t expect to use it much, but it’s nice to have anyway. I plugged my old phone into my modem yesterday, it was surprisingly easy. Had to fiddle around with the settings a little. Tested the old number. No answer. Good. Tested the new… yep, it worked.

Five minutes later the phone rang. Huh?

‘Hello, this is KPN, is this Ms Prolific? As a valued customer, we have an offer for you…’

‘I no longer am a KPN customer. I cancelled my number this week.’

‘OK, have a nice evening.’ *click*

How did they get through to me? Did they ring my old number? Or the new VOIP number? How would they even know my VOIP number?

I’m puzzled.

05. September 2008 von Caroline
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